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[The following is a paid advertisement.]
During the COVID-19 national health crisis credit unions are adapting to meet member needs. With the state of Illinois under a stay-at-home order, credit unions have increased their social media presence with consistent video communication, posts, and good news stories.
Many credit unions immediately used digital tools to connect and inform members about services, offers, and programs to ease financial stress during the stay-at-home order. Some have created video series to directly address fear in these uncertain times offering a calm and clear, organized response. While many credit unions have closed lobbies to keep employees and members safe, drive thru services have been maintained; and, call center staff and personal banker personnel have increased at several credit unions to maintain the highest level of service.
Beyond communicating the immediate facility changes deemed necessary by the stay-at-home order and new services offered, social media has also been utilized to share online and mobile features. In line with the People Helping People philosophy that drives the credit union movement, credit unions have emphasized their position as a true financial partner to members and the entire community.
Visit asmarterchoice.org for more information on the credit union difference.
posted by Advertising Department
Friday, Apr 17, 20 @ 9:33 am
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