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* I pay for a Sun-Times subscription like a good person would, but the CS-T site is so clunky it sometimes drives me mad.
Whenever I close out my browser and then reopen it, I will eventually get this message page after I click on several CS-T links…
* OK, no big deal. I’m all paid up, so I dutifully click the “sign in here” link. But the site never remembers my username or password, so I am sent to this page and then have to manually input my info…
* After successfully entering my info (which isn’t every time), I get this congratulations page…
Hooray for me! But, OK, now what?
* Scroll down…
* Clicking that red box very briefly sends me to the story I was trying to read, but then I am always auto-forwarded to this page…
* Now what? Scrolling down is no help. Hmm. Wait. Should I just click the back-button on my browser?…
* Yep. It worked…
Whew.
This happens almost every day.
posted by Rich Miller
Monday, Aug 6, 18 @ 4:37 pm
Sorry, comments are closed at this time.
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Same, Rich. I’m looking at my subscription as a charitable contribution.
Comment by Arthur Andersen Monday, Aug 6, 18 @ 4:45 pm
Like the Union Dues that paid for it
Comment by Anonymous Monday, Aug 6, 18 @ 4:47 pm
I frequently get nag warnings to subscribe on the NYT website even though it simultaneously shows I am properly logged in and often very close to the subscribe request is another request to consider sharing my Times subscription.
More annoying is the frequent pop up from CNN asking me to subscribe to one of their writers’ news summaries.
Comment by Anonymous Monday, Aug 6, 18 @ 4:51 pm
Robert Feder reports today that the sale of the Chicago Reader has not been finalized.
Does failed Congressional candidate Edwin Eisendrath know what he’s doing?
Comment by Todd Stroger For President Monday, Aug 6, 18 @ 4:53 pm
At least it doesn’t redirect you to a site that says:
“Your current Adobe Flash Player is out of date. Please update to the latest version of Flash Player”
over and over and over and over and over and over again.
I’m thinking of adopting a teenager - seems like they’re the only ones who know how to navigate around these things.
Comment by TinyDancer(FKASue) Monday, Aug 6, 18 @ 4:56 pm
My credit card bill lists a number which goes a woman who never calls back
Comment by Annonin' Monday, Aug 6, 18 @ 5:38 pm
At least your account will probably never get hacked - too much trouble.
Comment by Me Again Monday, Aug 6, 18 @ 5:41 pm
Sorry dude not paying until their editorial page decides to respect all parts of the BOR. They can turn into birdcage liner for all I care
Comment by Todd Monday, Aug 6, 18 @ 6:15 pm
Poor Todd. Always a victim
Comment by Demoralized Monday, Aug 6, 18 @ 6:29 pm
Madigan…again.
Comment by Anonymous Monday, Aug 6, 18 @ 6:38 pm
==Same, Rich. I’m looking at my subscription as a charitable contribution.==
Add me to the list.
Comment by Deadbeat Conservative Monday, Aug 6, 18 @ 6:53 pm
I wonder why newspapers are dead? It is a puzzler…
Comment by Captain Obvious Monday, Aug 6, 18 @ 6:59 pm
Agreed, and why can’t they put all that day’s new columns in one place.
Comment by Original Rambler Monday, Aug 6, 18 @ 9:26 pm
I agree that this behavior is terribly annoying. However, there is no need to manually enter passwords. You should be using a password manager like LastPass or OnePassword or Dashline. These will enter this information for you.
Comment by Bryan Sims Monday, Aug 6, 18 @ 9:42 pm
The Sun Times won’t survive the next decade. This became apparent when they changed their motto to “the hardest working paper in America”. You work hard — that’s good now create some quality content.
Comment by Red fish blue fish Monday, Aug 6, 18 @ 10:06 pm
The pop up ads and breaks in the stories are among the worst in the world — the British papers are bad with the story breaks too. Why would they want to break their nearly two decade run of a crap website?
Comment by Sonny Monday, Aug 6, 18 @ 10:20 pm
You have more patience than me, Rich. I’ve given up on the S-Ts. Don’t feel the paper respects its subscribers. Really glad you described the terrible process they repeatedly put their subscribers through. Cancelling was my anonomous protest; thanks for pointed out what I lacked the means to share.
Comment by anon Monday, Aug 6, 18 @ 10:23 pm
Thanks for the Sun Times Note.
Honest to God, I thought it was just me.
Comment by Back to the Future Tuesday, Aug 7, 18 @ 7:29 am
I agree SunTimes is painful. I also thought I should pay up so I did.
The WORST, is the Daily Line. I paid and even after 5 emails I don’t get the correct access. I email and no one responds. Terrible
Comment by James the Intolerant Tuesday, Aug 7, 18 @ 8:07 am
Aside from that annoyance, as the ads load the page shifts so that when I click on something I want to read it has moved and I end up at best clicking on something that does nothing or worse get sent to an article or sponsor I had no desire to engage with. Really bad.
Comment by What's in a name? Tuesday, Aug 7, 18 @ 8:39 am
The Tribune website says: “Support quality journalism”- which was why I subscribes to the S-T. But I swear they make it hard. The S-T website is horrible.
I desperately want a newspaper which reflects my concerns and values, but as noted above my subscription is an act of charity.
Comment by West Sider Tuesday, Aug 7, 18 @ 8:52 am
Same here. Maddening.
Comment by HCMcB Tuesday, Aug 7, 18 @ 9:00 am
I don’t read the ST for (mostly) that reason. The “mobile” site isn’t any better. Loading problems, ads covering content. Terrible platforms.
Comment by B-non Tuesday, Aug 7, 18 @ 9:08 am
What do you expect from a paper that employs Mike Sneed? She works 3 days a month, usually only submits a column when she wants to plug Chicago Cut or Gibsons. And now she’s taken to being Ed Burke’s press secretary for the duration of the Aldermanic election cycle.
Comment by Colin O'Scopy Tuesday, Aug 7, 18 @ 9:25 am
Both the papers’ sites are garbage. Be Better.
Comment by Molly Maguire Tuesday, Aug 7, 18 @ 9:32 am
Thanks goodness I’m not the only one frustrated with this damn site. I hope whoever is in charge over there is reading this post. Get it together.
Comment by Shytown Wednesday, Aug 8, 18 @ 1:05 am